Skip to content
Memorials
Begin a Memorial
About
Support
Common Questions
Frequently Asked Questions
Compassionate, plain-language answers to the questions families most often ask.
Do I need an account to view memorials?
Do I need an account to share a memory?
How do I receive Family Portal access?
Who can become a Family Steward?
How are Family Portal invitations sent?
What if I need access to an existing memorial?
What if I forgot my password?
Can multiple family members help manage a memorial?
How do partnerships receive access?
What is Honored Lives?
Who is Honored Lives for?
Can I create a memorial for someone living?
Can I create a memorial for someone who has passed away?
What can I include in a memorial?
Can multiple family members contribute?
Do contributors need an account?
Who approves submissions?
Can a memorial be private?
Can privacy settings change later?
Can relatives help manage a memorial?
What happens if someone submits something inappropriate?
Can I upload photos, videos, audio, recipes, letters, and documents?
Is there a monthly subscription?
How do I contact support?
How do partnerships work?
How do I search for a memorial?
What if I cannot find the person I am looking for?
Can I request help creating a memorial?
Will memorials remain available for future generations?
How is my family's information protected?
